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At Case Defensive Training Group ("we," "our," or "us"), we value the privacy of individuals who use our websites and related services (collectively, our "Services"). This Privacy Notice explains how we collect, use, and share the personal information of users of our Services ("users," "you," or "your"). By using our Services, you agree to the collection, use, disclosure, and processing of your information as described by this Privacy Notice.
Personal information is information that identifies or could be used to identify a specific person. Personal information does not include deidentified information (anonymized or pseudonymized) or aggregated information derived from personal information.
We may collect a variety of personal information and other information about you or your devices from various sources, as described below.
Information You Provide to Us:
Registration Information: If you sign up for an account, register to use our Services, or sign up for emails or other updates, we may ask you for basic contact information, such as your name, email address, phone number, and/or mailing address. We may also collect certain demographic information when you register for our Services.
Communications: If you contact us directly, we may collect additional information from you. For example, when you reach out to our customer support team, we may ask for your name, email address, mailing address, phone number, or other contact information so that we can verify your identity and communicate with you. We may also store the contents of any message or attachments that you send to us, as well as any information you submit through any of our forms or questionnaires.
Events and Training Courses: If you register for a course, qualification, certification event, or other training that we host, whether in-person or online, we may collect relevant information such as your name, address, phone number, email address, date of birth, emergency contact information, and government-issued identification information where required by law or certification standards.
For firearms training and concealed carry weapon (CCW) certification courses, we may also collect information necessary to verify eligibility, maintain training records, document qualifications, and comply with applicable local, state, and federal laws.
User Content: We may allow you and other users of our Services to share content publicly or privately through our Services. This may include reviews, testimonials, comments, photos, or other user-generated content. Unless otherwise indicated, such information may be publicly visible.
Payment Information: If you make a purchase or pay for a class, we or our third-party payment processors may collect payment-related information, such as your billing address, payment card information, and transaction details. Payment card information is typically processed directly by our third-party payment providers, and we do not store full payment card numbers on our servers.
Information We Collect Automatically:
Device and Usage Information: We may automatically collect information about how you access and use our Services. This may include your IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits.
Cookies and Similar Technologies: We may use cookies, analytics tools, and similar technologies to improve our Services, understand user activity, remember preferences, and support security and functionality. You may adjust your browser settings to refuse cookies; however, some portions of the Services may not function properly.
Information Collected During Training Activities: Because our Services involve defensive and firearms-related instruction, we may collect additional information associated with participation in live-fire training, qualifications, or safety instruction, including:
Course completion records
Qualification scores or certifications
Signed waivers and liability releases
Attendance records
Emergency contact information
Safety incident documentation
Photographs or video recordings taken during training events
Photographs or videos may be used for training documentation, promotional materials, social media, or marketing purposes unless you request otherwise in writing.
How We Use Your Information:
We may use your information to: Provide, maintain, and improve our Services , Process registrations, payments, and certifications , Schedule and administer courses and qualifications, Communicate with you regarding classes, updates, or customer support, Verify identity and eligibility for certain courses, Maintain legally required business and training records, Enforce our terms, policies, and safety requirements, Detect and prevent fraud, misuse, or unlawful activity, Comply with applicable laws, regulations, legal processes, or law enforcement requests, Send marketing or promotional communications, where permitted by law.
How We Share Your Information:
We may share your information with: Service providers that assist with payment processing, scheduling, website hosting, email communications, analytics, or customer support
Firearms instructors, range facilities, or certification partners involved in providing training services, Government agencies, law enforcement, or regulatory bodies when required by law or to protect legal rights and safety, Professional advisors, insurers, or legal representatives as necessary, Other parties in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
Data Retention: We retain personal information for as long as reasonably necessary to provide our Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain required training or certification records.
Security: We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices: Depending on your location and applicable law, you may have rights regarding your personal information, including the right to: Access personal information we maintain about you, Request correction of inaccurate information, Request deletion of certain information, Opt out of marketing communications, Request information regarding how your data is used.
California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA) and related laws.
To exercise your rights, contact us using the information below.
Children's Privacy: Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children without appropriate parental consent where required by law.
Third-Party Websites: Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
Changes to This Privacy Policy: We may update this Privacy Notice from time to time. Any changes will become effective when posted on this page with an updated effective date. Your continued use of the Services after changes are posted constitutes your acceptance of the revised Privacy Notice.
Contact Us: If you have questions about this Privacy Policy or our privacy practices, you may contact us at:
Case Defensive Training Group
2403 Gun Club Rd Angles Camp. CA 95222
chad@casedefensivetraininggroup.com
(209) 665-5541